As a company, we pride ourselves on creating careers that our stylists love and doing work they are passionate about, all while earning competitive wages and comprehensive benefits. We know that when our stylists are cared for, our customers are also cared for. We are committed to controlling costs, but rising healthcare premiums and sustainability costs are making it difficult to provide our team with essential benefits without impacting pricing. To address this, we will implement a $6.25 Health and Eco service charge starting in November. This charge will help us continue providing our team with the benefits they deserve while minimizing the impact on pricing. We understand that everyone faces rising costs, and we appreciate your support and understanding. You, our customers, mean the world to us, and we hope you continue choosing our team to care for you and your hair.
Health insurance is not common among salon companies. We know how important it is to our team to have easy access and help paying for this essential benefit. Since many of our staff are part-time, we even lowered the required hours so more of our team will have access. It was an easy decision to make but is a costly one to implement.
Everyone has seen the cost of Health Care rise. Costs have increased by almost 60% in the last 4 years. Those increases have pushed us to again make tough decisions with our budget and pricing.
We have been making concerted efforts to become more sustainable through a variety of means. We believe in looking for local solutions first and have succeeded in this endeavor. Here is a list of the solutions we currently have in place:
We use aluminum foil in many of our lightening processes. Additionally, our hair color comes in metal tubes. By recycling these items, we reduce landfills by an estimated 3640lbs of metal each year. We found a local solution and do metal drop-offs multiple times a month.
We cut so much hair! And it can be composted. We are talking about 5 full garbage bags of hair every single day.
Our color scale prevents color waist by tracking your formulas and ensuring we are only mixing what we need for your service. An additional benefit is we only charge you for what we use.
No matter how diligent our team is using the Vish scales there is color left over sometimes and we want to dispose of it safely. We haven’t found a local solution for this but have partnered with Terracycle to handle it for us.
Everyone loves a shampoo and scalp massage! We put your shower bill to shame. We have been experimenting with different water reduction shower heads to reduce our water consumption by 20 to 40%.
Ridwell has created an amazing system for us to recycle all sort of interesting things from Lightbulbs to plastic caps.
We have transitioned to low energy LED’s in most areas. These bulbs also last longer than traditional fluorescent and incandescent bulbs reducing waste.
Our goal is to implement at least 2 new sustainability initiatives each year. Big or small every strategy ads up to make a difference.
Our goal from the outset was to create a company that would provide our team with a real career, one where our staff could fulfill three goals.
Do work they love on guests like you.
Build financial security and long-term freedom.
Have a balanced work-life ratio.
We have witnessed the power of our industry to transform people’s lives. The foundation of our industry is the service providers and the work they do to help guests feel and look their best. Our Salon family has wonderful examples. We have seen our Ensemble/22 Changes staff be able to balance their careers with their family obligations. We are passionate about our industry, our work, and achieving these goals.
We could not accomplish any of this without you. By caring for our staff’s careers, we free them to care for you. Over the last 14 years, as we have brought this vision to life, we have seen what our team is capable of when they are achieving these goals. They spend more time refining their skills, they have more energy to be present with you, they respond to messages on their off hours, they think about you, they learn from their mistakes, and are committed to creating the best experience possible for you, our guests. It is said that most people would rather confide in their stylist than their doctor. This is a relationship business, and when our team has the safety and security they need, they build better relationships and serve you better.
My hope is that you continue to choose our stylists to fulfill your hair dreams. I hope that the careers we build for our staff are why you choose us. I promise we will keep caring for them and in return, they will create an exceptional experience for you.
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